Frequently Asked Questions

There are many benefits to registering in Topseashells. Once you are registered you can use your username and password to Login and enjoy these benefits. Here are the benefits for logging in :

1. Reservation: After adding items to you cart, click the 'cart' icon in the top menu to display all your shells. If you do not want to proceed to the complete Checkout and Payment process right now, you can reserve your shells and come back later to complete your order.
   When you log in again all your reserved shells will be re-loaded in your cart.
2. Auto Fill-up forms: You won't need to type in your details on the forms anymore as your information such as delivery address will be automatically displayed.This will save you the time and hassle of filling up the forms every time you order.
3. View your Reserved and Archived Shells: Members now have the ability to browse the shells that are currently reserved for them, as well as the shells that they have already purchased. These features are available in the member menu under 'My Shells'.

Click here to register.

1. Browse the different lists (Seashells, Landsnails, Latest Shells, ...) to find items you would like to order,
2. Click anywhere on the line of the shell to get more details and large photo of the shell,
3. Click the 'Add to Cart' button.

Go to your cart by clicking the 'Cart' icon on the top menu. From you cart you can:

1. View all the items you selected,
2. Delete an item by pressing the trash icon,
3. Continue shopping,
4. Save your order for later (you must be logged in) ; doing this all your items will be registered under your account and be present in your cart next time you log in,
5. Empty cour cart,
6. Proceed to Checkout

The Checkout process is the last step before payment where you will get:

1. All items added to your cart,
2. The different discounts and/or refunds,
3. The cost shipment,
4. The total to pay

Proceed to Payment to finalize your order:

1. See your order number, the shell references your order and the total to pay.
2. Verify your delivery address. To update it, edit your profile in your member's menu.
3. Select your payment method:
   1. Paypal to pay with your Paypal account or a debit/credit card. When payment is complete you will receive an email with the detail of the transaction.
   2. Bank transfer: An email will be sent to your email address with all details to complete your transfer.
   3. Pay later: Choosing this option will create your invoice and can make the payment later. You can see your waiting payment orders in the 'My Orders' list from your member's menu.

Note that orders are shipped only when payments are completed.